Help Center

Recent Help Center Articles

  • NSFW QR Codes: Novu.Link’s Commitment to Safety for the 21st Century

    Introduction The advent of QR codes has also brought along people linking to content using NSFW QR codes. Not all content is suitable for everyone, especially in public spaces or professional settings. This is where the term NSFW (Not Safe for Work) comes into play. At Novu.Link, we understand the importance of maintaining a safe…

  • A Comprehensive Guide to the Designs Tab on the QR Code Page

    Introduction The “Designs” tab on the QR code page is a versatile tool that allows Novu.Link customers to customize their QR codes with various designs, shapes, and logos. This comprehensive guide aims to provide non-technical individuals with an in-depth understanding of how to navigate and utilize the different features available in this tab. Getting Started…

  • What is the “Placements” tab?

    The Placements tab is a tab that shows on your magic link when Novu.Link finds your link shared on external websites. It’s an easy way for you to see where on the web your link appears. It will also show you physical locations, such as “QR Code”. Each placement has a “last confirmed” time, which…

  • Understanding the “Edit URL” (Formerly “Fix Now”) Issue with Your QR Code Destination

    Introduction Novu.Link regularly checks that your customers have a satisfying experience when scanning your QR codes. To do that, Novu.Link periodically scans your destinations to make sure they are working as expected. When something goes wrong on your destination, Novu.Link will inform you via email and display a “Edit URL” message on your destination. It’s…

  • Understanding the Safety Measures Behind Disabled Links: Tackling Bad Links – Phishing, Malware, and More

    Introduction If you’re reading this, chances are you’ve encountered a link that has been disabled due to phishing, malware, or other dangers. You’ve probably seen the message stating the link poses a potential threat to your safety: “This link has been disabled for your safety because it has been detected as phishing, malware, spyware, ransomware,…

  • How to Update the Default Destination of a QR Code (Magic Link)

    In this article, we will guide you through the process of updating the default destination of a QR code, also known as a magic link. This is an essential feature for users who need to change the URL that their QR code directs to. Step 1: Access the Magic Link Page First, navigate to the…

  • Claim Magic Links You’ve Created While Logged Out: A Step-by-Step Guide

    In this article, we will guide you through the process of how to claim magic links you’ve created on Novu.Link. This is a crucial step to ensure that you can manage and track your QR codes effectively. Whether you choose to use your phone number or email, we’ve got you covered. If you already have…

  • How to Rename a Magic Link on Novu.Link

    Are you looking to update the name of your magic link on Novu.Link? This guide will walk you through the simple steps to rename your magic link and ensure that it reflects your current needs and branding. Step 1: Access the Magic Link Page To begin, navigate to the respective magic link page where your…

  • How to Download Your QR Code Image

    In this article, we will guide you through the process of downloading your Magic Link QR code image. This is a straightforward process that requires just a few clicks. We also cover how to choose the format for your downloaded QR code if you have subscribed to the link. Step 1: Navigate to the QR…

  • How to Copy Your Magic Link (Shortlink) URL

    In this article, we will guide you through the process of how to copy your Magic Link URL. This is a simple step-by-step guide that will help you understand how to access and share your shortlink with others. Step 1: Accessing the QR Code Page To begin, navigate to the QR code page where your…

  • How to Test QR Codes and Magic Links: Easy 5 Step Guide

    In this article, we will guide you through the process of how to test QR Codes and Magic Link redirects. This is an essential step to ensure that your QR code is functioning correctly and directing users to the intended destination. Step 1: Access Your QR Code Page First, navigate to the page where your…